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PBX, private branch exchange enabling all users to share a number of external phone lines.
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PBX

PBX, private branch exchange enabling all users to share a number of external phone lines.

A private branch exchange is a telephone system within an enterprise that switches calls between users on local lines, while enabling all users to share a certain number of external phone lines.

PBX stands for Private Branch Exchange. Think of it as an internal telephone network of a business or other entity. PBX phone system users can communicate with one another over the phone via internal lines, and make and receive external calls as well.

PBX stands for Private Branch Exchange. An internal telephone network of a business or other entity. PBX phone system users can communicate with one another over the phone via internal lines, and make and receive external calls as well. A PBX phone system usually delivers business telephony features such as call forwarding, call transfer, call queue, auto-attendant, voicemail.

Analog PBX Phone System

This is the traditional, intra-office telephone system, and has been around for decades. It is connected via Plain Old Telephone Service lines to the public switched telephone network.

VoIP PBX System

VoIP or IP PBX represents a newer version that uses the Internet protocol. Voice is converted into data that is transmitted over the Internet, then it is converted back to voice for the receiver.

Cloud PBX

Cloud PBX is also known as hosted PBX. It is a subtype of an IP phone system. It is running using an internet connection to a VoIP service provider.

On-Premises PBX

This is slightly different than hosted PBX telephone systems. It still uses voice-over IP technology to manage the business telephone system. However, the servers to manage outgoing and incoming calls are maintained on-site.

Choosing A PBX System for Your Business

Clearly, PBX services are an excellent choice, you must decide which type of PBX solutions are best, based on your needs. Here are something to consider.

  • Your Infrastructure
  • Do you have an in-house IT staff?
  • Do you work from a single office or many?
  • Your Size and Projected Growth
  • Your Budgets